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Voice agents for logistics

Voice agents for logistics operations—from quote to cash.

Stitch resolves customer enquiries and completes logistics work by connecting calls and messages to your TMS, accounting, delivery documents and payment workflows.

Book a demo → View pilot framework
WeShip design partner9-stage workflow7 pilot KPIs
Shipment AI Active

Built for the systems logistics teams use every day

The problem

Too many systems. Too many handoffs. Too many delays.

Every manual handoff slows your operation, creates pricing mistakes and pushes cash collection further away.

Quote-to-cash workflow

Move every job from request to payment.

Stitch connects every team—from sales to finance—into one AI-powered workflow.

01ReceiveAI extracts shipment details from email, WhatsApp or uploaded documents.
02PriceApply distance, vehicle, fuel, subcontractor, customer and margin rules.
03ApproveGenerate an accurate quotation with human approval.
04DispatchCreate the job and coordinate the driver, vehicle and delivery.
05CompleteTrack delivery progress, exceptions and proof of delivery.
06InvoiceGenerate invoices automatically once delivery requirements are met.
07CollectFollow up outstanding invoices and reconcile payments.
Product capabilities

AI built for the
logistics workflow.

Reads quote requestsExtracts shipment infoIdentifies missing detailsApplies pricing rulesCalculates target marginGenerates approval-ready quotes

AI Quote Assistant

Turn customer requests into accurate quotes in minutes instead of relying on manual calculations and spreadsheets.

Customer-specific ratesRoute pricingFuel surchargesVehicle costsSubcontractor costsMargin thresholdsApproval rules

Pricing and Margin Control

Apply consistent pricing rules and prevent low-margin work from being approved accidentally.

Capture proof of deliveryMatch POD to jobsDetect missing documentsGenerate invoicesSend invoicesTrack invoice status

POD-to-Invoice Automation

Reduce the time between delivery completion and invoice submission.

"Which routes are most profitable?"
"Which completed jobs are missing POD?"
"Which invoices require follow-up?"

Logistics Intelligence

Give operations and finance teams a shared view of the full quote-to-cash process.

Built around the workflow

Every step from
quote to cash.

QuotePlanDispatchDeliverInvoiceCollect
QUOTE

Respond before competitors do.

Turn emails and messages into accurate quotes while the opportunity is still active.

OPERATIONS

Keep every job moving.

Create jobs, coordinate handoffs and identify missing information before it causes delays.

DELIVERY

Close the proof gap.

Track delivery exceptions and make sure proof of delivery reaches finance immediately.

CASH

Invoice and collect sooner.

Generate invoices, follow up balances and connect each payment to the correct job.

Integrations

No rip-and-replace.
Connect the logistics workflow.

Stitch connects customer communication, route data, operational systems, delivery documents, accounting and banking into one governed workflow.

Google WorkspaceCommunication
Microsoft 365Communication
GmailCommunication
OutlookCommunication
WhatsAppCommunication
Google MapsRouting
WazeRouting
XeroAccounting
SageAccounting
QuickBooksAccounting
Zoho CRMCRM
HubSpotCRM
Google DriveDocuments
DropboxDocuments
ZA South African banksBanking
FM Fleet management systemsFleet
TM Transport management systemsFleet
Why Stitch

Stop managing the gaps
between your systems.

Traditional logistics operations

  • Quotes built manually
  • Pricing stored in spreadsheets
  • Jobs re-entered across systems
  • Delivery updates chased manually
  • POD received late
  • Invoices sent days after delivery
  • Collections managed reactively

Stitch logistics operations

  • AI-generated quotes
  • Consistent pricing and margins
  • Connected quote-to-job handoff
  • Automated job coordination
  • POD exceptions surfaced immediately
  • Faster invoice generation
  • Automated payment follow-up
Design partners

Built with logistics operators.

Stitch is working with logistics companies to measure the operational impact of automating the quote-to-cash workflow.

Currently validating with logistics design partners, including WeShip.

Quote turnaround timeMeasuring
Quote accuracyMeasuring
Manual correctionsMeasuring
Number of quotes processedMeasuring
Delivery-to-invoice timeMeasuring
Outstanding invoice follow-upMeasuring
Quote-to-cash cycle timeMeasuring
Logistics FAQ

What operators need to know.

Which logistics enquiries can Stitch handle?

Stitch is designed for quoting, booking, shipment status, delivery exceptions, proof-of-delivery follow-up, invoice queries and payment reminders. The first pilot workflow is selected around your call volume and system access.

Does Stitch replace our TMS or accounting platform?

No. Stitch connects customer conversations to the systems you already use, including transport management, fleet, CRM, document and accounting tools.

When does a person take over?

Your team defines escalation rules for sensitive requests, low-confidence outcomes, exceptions or any customer who asks to speak to a person. The handover includes the conversation and completed workflow steps.

How is a logistics pilot measured?

The WeShip design-partner framework currently instruments quote turnaround, accuracy, manual corrections, volume, delivery-to-invoice time, collections follow-up and total quote-to-cash cycle time.

How long does deployment take?

Timing depends on the selected workflow, integration scope, data access and security review. Stitch defines those dependencies and success measures before committing to a production launch date.

Quote to cash

Move faster from quote to cash.

Show us how your team currently handles quoting, dispatch, proof of delivery, invoicing and collections. We will identify the best workflow to automate first.

Book a demo → Explore Stitch