Roadmap
Operational readiness must be testable.
Stitch is developing a documented process for detection, containment, customer notification, recovery and post-incident learning.
What the review covers
Inspectable deployment requirements.
Formal incident-response documentation and exercise evidence are roadmap work. Customers can inspect current operational procedures during evaluation.
✓
Severity and ownership modelDocumented with the customer during the relevant review stage.
✓
Customer notification expectationsDocumented with the customer during the relevant review stage.
✓
Credential and integration containmentDocumented with the customer during the relevant review stage.
✓
Post-incident review and remediation trackingDocumented with the customer during the relevant review stage.
Inspect the current state
Bring this requirement into your pilot review.
Request the available documentation, identify gaps and agree ownership before production deployment.