Privacy Policy

July 8, 2026
22 min read
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Effective Date: 2026-07-08
Last Updated: 2026-07-08

This Privacy Policy explains how Stitch (“Stitch,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information when you visit our websites, read our blog posts, interact with our marketing content, use our products or services, communicate with us, or otherwise engage with Stitch.

This Privacy Policy applies to Stitch’s website, blog, platform, applications, integrations, communications, events, and related services that link to or reference this Privacy Policy.

This Privacy Policy should be read together with Stitch’s Terms of Service, Data Processing Agreement, Cookie Policy, Acceptable Use Policy, Service Level Agreement, and any other agreement that applies to your use of Stitch.

1. Important Notice

This Privacy Policy is intended to describe Stitch’s privacy practices in a clear and transparent way. It does not create contractual rights beyond those stated in an applicable agreement between you and Stitch.

If you are using Stitch on behalf of a company, organization, or other legal entity, that organization may be the controller, business, or responsible party for certain personal information processed through the Stitch platform. In those cases, Stitch may process personal information as a service provider, processor, operator, or similar role under applicable privacy laws.

If you have questions about how your employer, service provider, or another Stitch customer uses your personal information within Stitch, you should contact that organization directly.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information we process in connection with:

  • visits to Stitch’s website, blog, landing pages, and online resources;
  • requests for demos, trials, pricing, support, or sales information;
  • creation and use of Stitch accounts;
  • use of Stitch’s incident detection, investigation, communication, automation, AI-assisted, and postmortem features;
  • integrations with third-party tools and services;
  • customer support, onboarding, training, and success interactions;
  • marketing communications, newsletters, webinars, events, and surveys;
  • job applications and recruitment interactions, where applicable;
  • security, fraud prevention, compliance, and business operations.

This Privacy Policy does not apply to third-party websites, products, services, applications, or integrations that are not owned or controlled by Stitch, even if they are linked from our website or integrated with our platform.

3. Personal Information We Collect

The personal information we collect depends on how you interact with Stitch, the features you use, your account settings, your organization’s configuration, and the integrations connected to the platform.

3.1 Account and Profile Information

We may collect information you provide when you create or use an account, including:

  • name;
  • work email address;
  • phone number;
  • company or organization name;
  • job title or role;
  • profile photo or avatar;
  • username;
  • password or authentication information;
  • account preferences;
  • billing contact information;
  • support contact information;
  • workspace, team, or organization membership;
  • user role, permissions, and access level.

3.2 Business and Contact Information

When you request information, communicate with us, attend an event, download content, subscribe to updates, or interact with our sales or customer success teams, we may collect:

  • name;
  • email address;
  • phone number;
  • company name;
  • job title;
  • country, region, or city;
  • business address;
  • communication preferences;
  • information submitted through forms;
  • notes from meetings or calls;
  • details about your company’s systems, needs, or use cases;
  • records of your communications with Stitch.

3.3 Usage and Device Information

When you visit our website or use the Stitch platform, we may automatically collect certain information, including:

  • IP address;
  • device identifiers;
  • browser type and version;
  • operating system;
  • referring URLs;
  • pages viewed;
  • links clicked;
  • session activity;
  • approximate location derived from IP address;
  • log data;
  • timestamps;
  • feature usage;
  • error reports;
  • diagnostic data;
  • performance data;
  • authentication events;
  • security events;
  • user activity within the platform.

3.4 Customer Data Processed Through the Platform

Stitch helps teams detect, investigate, communicate about, and learn from incidents. Depending on how a customer configures Stitch, the platform may process customer-controlled data such as:

  • incident titles, descriptions, timelines, summaries, and severity levels;
  • alert data;
  • monitoring data;
  • logs and log metadata;
  • metrics;
  • traces;
  • error messages;
  • service names;
  • environment names;
  • deployment information;
  • operational metadata;
  • customer communication drafts;
  • postmortem content;
  • support tickets;
  • escalation records;
  • chat messages or collaboration content;
  • user assignments and incident roles;
  • status page updates;
  • integration metadata;
  • attachments or screenshots submitted by users;
  • other data a customer chooses to submit, connect, or generate through Stitch.

Customer Data may include personal information if a customer or user submits personal information into Stitch or connects systems that contain personal information.

Customers are responsible for determining what data they submit to Stitch and for ensuring that they have the necessary rights, permissions, notices, consents, and legal bases to do so.

3.5 Integration Data

Stitch may integrate with third-party tools such as monitoring platforms, observability tools, cloud providers, messaging applications, ticketing systems, status pages, customer support platforms, identity providers, security tools, and collaboration systems.

Depending on the integration and permissions granted, we may process:

  • integration account identifiers;
  • workspace, project, or repository names;
  • channel names;
  • team names;
  • alert payloads;
  • issue or ticket metadata;
  • message metadata;
  • incident-related messages;
  • webhook payloads;
  • access tokens or authentication tokens;
  • API keys or credentials;
  • integration settings;
  • third-party user identifiers;
  • third-party event data.

We process integration data only as necessary to provide, secure, support, and improve the Stitch services, or as otherwise permitted by the applicable agreement.

3.6 AI-Assisted Feature Data

Stitch may offer AI-assisted features that help with incident detection, investigation, summarization, communication, prioritization, timeline generation, and postmortem drafting.

When you use AI-assisted features, we may process:

  • prompts;
  • incident data;
  • alerts;
  • logs;
  • operational metadata;
  • generated summaries;
  • draft communications;
  • postmortem drafts;
  • user feedback;
  • corrections or edits;
  • contextual data needed to generate outputs.

AI-assisted outputs may contain personal information if the underlying input data contains personal information. Customers and users should avoid submitting sensitive or unnecessary personal information into AI-assisted workflows unless permitted by their agreement with Stitch and appropriate safeguards are in place.

[Insert Stitch’s confirmed AI training position here. For example: “Stitch does not use Customer Data to train public AI models unless expressly permitted by the customer.”]

3.7 Billing and Transaction Information

If you purchase a paid subscription or otherwise transact with Stitch, we or our payment processors may collect:

  • billing name;
  • billing address;
  • payment method details;
  • tax identification information;
  • invoice details;
  • purchase history;
  • subscription plan;
  • payment status;
  • renewal information;
  • transaction records.

Stitch generally does not store full payment card numbers where payment processing is handled by a third-party payment processor.

3.8 Support and Communications Information

When you contact Stitch for support or communicate with us, we may collect:

  • support tickets;
  • email communications;
  • chat messages;
  • call notes;
  • screenshots;
  • diagnostic files;
  • troubleshooting information;
  • feedback;
  • survey responses;
  • product requests;
  • bug reports.

3.9 Marketing and Analytics Information

We may collect information about your interactions with our marketing content, including:

  • email opens and clicks;
  • event registrations;
  • webinar attendance;
  • content downloads;
  • form submissions;
  • campaign source information;
  • advertising interactions;
  • website analytics;
  • preferences for receiving communications.

3.10 Information From Third Parties

We may receive information from third parties, including:

  • customers and users;
  • identity providers;
  • integration partners;
  • analytics providers;
  • marketing platforms;
  • payment processors;
  • business partners;
  • event organizers;
  • publicly available sources;
  • security providers;
  • enrichment providers.

The information we receive may include business contact information, company information, account authentication details, usage information, or other information relevant to providing, securing, marketing, or improving Stitch.

4. Sensitive Personal Information

Stitch is not designed for the collection or processing of highly sensitive personal information unless expressly agreed in writing.

Customers and users should not submit sensitive personal information to Stitch unless necessary, lawful, authorized, and covered by appropriate contractual and technical safeguards.

Sensitive personal information may include:

  • government identification numbers;
  • financial account information;
  • health information;
  • biometric information;
  • precise geolocation;
  • racial or ethnic origin;
  • religious or philosophical beliefs;
  • trade union membership;
  • sexual orientation;
  • criminal history;
  • children’s information;
  • passwords or secret credentials;
  • confidential security vulnerabilities;
  • other regulated or highly sensitive information.

If sensitive information is included in logs, alerts, tickets, messages, or incident records connected to Stitch, customers are responsible for ensuring appropriate configuration, access controls, minimization, masking, redaction, and retention settings.

5. How We Use Personal Information

We may use personal information for the following purposes:

5.1 To Provide and Operate Stitch

We use personal information to:

  • create and manage accounts;
  • authenticate users;
  • provide access to the platform;
  • operate incident detection and investigation workflows;
  • process alerts and operational data;
  • enable integrations;
  • route notifications;
  • generate timelines, summaries, communications, and postmortems;
  • provide dashboards and reports;
  • maintain user preferences;
  • process billing and subscriptions;
  • provide customer support.

5.2 To Improve and Develop Our Services

We may use information to:

  • understand product usage;
  • troubleshoot issues;
  • improve reliability and performance;
  • develop new features;
  • enhance incident workflows;
  • improve AI-assisted features;
  • conduct research and analytics;
  • test and debug functionality;
  • measure feature effectiveness;
  • improve onboarding and user experience.

Where appropriate, we use aggregated, de-identified, or anonymized data for analytics and product improvement.

5.3 To Communicate With You

We may use personal information to:

  • respond to inquiries;
  • provide support;
  • send administrative messages;
  • notify users about account activity;
  • send product updates;
  • provide security alerts;
  • deliver service announcements;
  • communicate about billing;
  • send legal or policy notices;
  • provide customer success communications.

5.4 To Send Marketing Communications

Where permitted by law, we may use personal information to send:

  • newsletters;
  • product announcements;
  • event invitations;
  • educational content;
  • promotional materials;
  • surveys;
  • reports;
  • offers or recommendations.

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us. Even if you opt out of marketing communications, we may still send non-marketing messages related to your account, transactions, security, or use of Stitch.

5.5 To Secure Stitch and Prevent Misuse

We use personal information to:

  • detect, prevent, and investigate fraud;
  • protect against unauthorized access;
  • monitor platform security;
  • enforce access controls;
  • detect suspicious activity;
  • protect user accounts;
  • prevent abuse, spam, or misuse;
  • maintain audit logs;
  • enforce our agreements and policies;
  • comply with security obligations.

5.6 To Comply With Legal Obligations

We may use personal information to:

  • comply with laws and regulations;
  • respond to lawful requests;
  • satisfy tax, accounting, and corporate obligations;
  • enforce legal rights;
  • defend against claims;
  • cooperate with regulators or law enforcement where legally required;
  • maintain required business records.

5.7 For Business Operations

We may use personal information to:

  • manage vendor relationships;
  • conduct internal reporting;
  • plan business strategy;
  • manage contracts;
  • perform audits;
  • support corporate transactions;
  • maintain insurance;
  • evaluate business performance;
  • protect Stitch’s rights, property, and interests.

6. Legal Bases for Processing

Where applicable privacy laws require a legal basis for processing, Stitch may rely on one or more of the following legal bases:

  • Performance of a contract: to provide Stitch services, manage accounts, process payments, and fulfill customer agreements.
  • Legitimate interests: to secure, improve, market, and operate Stitch, provided those interests are not overridden by applicable privacy rights.
  • Consent: where we ask for consent, such as for certain cookies, marketing communications, or optional features.
  • Legal obligation: to comply with applicable laws, regulations, legal processes, tax obligations, and corporate recordkeeping requirements.
  • Protection of rights and safety: to protect Stitch, customers, users, and others from fraud, security threats, misuse, or unlawful activity.

Where Stitch processes Customer Data on behalf of a customer, the customer is generally responsible for determining the appropriate legal basis for processing.

7. How We Share Personal Information

We may share personal information with the following categories of recipients.

7.1 Service Providers and Vendors

We may share personal information with vendors that help us operate Stitch, including providers of:

  • cloud hosting;
  • data storage;
  • infrastructure;
  • monitoring;
  • security;
  • customer support;
  • analytics;
  • email delivery;
  • marketing automation;
  • payment processing;
  • identity management;
  • AI or machine learning services;
  • logging and diagnostics;
  • professional services.

These service providers are authorized to process personal information only as necessary to provide services to Stitch and are subject to appropriate contractual obligations.

7.2 Customers and Workspace Administrators

If you use Stitch through an organization, your information may be visible to that organization and its authorized administrators, depending on your role and workspace settings.

Administrators may be able to:

  • manage your account;
  • view usage activity;
  • access incident records;
  • configure integrations;
  • control permissions;
  • export data;
  • review audit logs;
  • manage retention settings;
  • restrict or terminate access.

7.3 Integration Partners

When a customer connects Stitch to a third-party integration, information may be shared between Stitch and that integration as directed by the customer or user.

For example, Stitch may send incident updates to a communication tool, create tickets in a ticketing system, update a status page, or retrieve alerts from an observability platform.

Third-party integrations are governed by their own terms and privacy policies.

7.4 Professional Advisors

We may share information with lawyers, auditors, accountants, insurers, consultants, banks, and other professional advisors where necessary for business, legal, compliance, insurance, or financial purposes.

7.5 Legal, Regulatory, and Safety Purposes

We may disclose information where we believe it is necessary to:

  • comply with applicable law;
  • respond to lawful requests;
  • enforce our agreements;
  • protect rights, property, or safety;
  • prevent fraud or abuse;
  • investigate security incidents;
  • protect Stitch, customers, users, or the public.

7.6 Business Transfers

If Stitch is involved in a merger, acquisition, financing, corporate restructuring, sale of assets, bankruptcy, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to appropriate protections.

7.7 Aggregated or De-Identified Information

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify an individual, including usage trends, performance statistics, product insights, and industry benchmarks.

8. Cookies and Similar Technologies

Stitch may use cookies, pixels, local storage, SDKs, and similar technologies to operate our website and services, remember preferences, analyze usage, improve performance, secure accounts, and support marketing.

Cookies may include:

  • Essential cookies: required for core website or platform functionality.
  • Performance and analytics cookies: used to understand how visitors and users interact with Stitch.
  • Functional cookies: used to remember preferences and settings.
  • Marketing cookies: used to measure campaigns and deliver relevant content.
  • Security cookies: used to detect fraud, abuse, and unauthorized access.

You can control cookies through your browser settings and, where available, through Stitch’s cookie preference tools.

Disabling certain cookies may affect website or platform functionality.

9. Advertising and Analytics

We may work with analytics and advertising providers to understand how people use our website, measure the effectiveness of campaigns, and provide relevant content.

These providers may collect information about your device, browser, interactions with our website, and activity over time across different websites or services, subject to applicable law and your cookie preferences.

Where required, Stitch will seek consent before using non-essential cookies or similar tracking technologies.

10. Do Not Track and Global Privacy Controls

Some browsers or devices allow users to send “Do Not Track” or similar signals. Because there is not always a consistent industry standard for responding to these signals, Stitch’s response may vary depending on the signal, jurisdiction, and technical feasibility.

Where required by applicable law, Stitch will honor legally recognized opt-out preference signals, such as Global Privacy Control, for eligible users and applicable processing activities.

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

  • the type of information;
  • the nature of the relationship with Stitch;
  • customer account settings;
  • contractual obligations;
  • legal, tax, accounting, or reporting requirements;
  • security and fraud prevention needs;
  • backup and disaster recovery practices;
  • dispute resolution needs;
  • whether deletion has been requested;
  • whether the data is contained in logs, backups, audit records, or incident records.

Customer Data processed through the Stitch platform is generally retained according to the applicable customer agreement, workspace settings, product configuration, and data retention controls.

When personal information is no longer needed, we will delete, de-identify, anonymize, or securely retain it in accordance with applicable law and our internal policies.

12. Security

Stitch uses administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These safeguards may include:

  • encryption in transit;
  • encryption at rest where appropriate;
  • access controls;
  • authentication controls;
  • role-based permissions;
  • logging and monitoring;
  • vulnerability management;
  • network security;
  • vendor security reviews;
  • employee security training;
  • incident response procedures;
  • backup and recovery processes.

No method of transmission or storage is completely secure. Stitch cannot guarantee absolute security of personal information, and customers are responsible for configuring access permissions, integrations, credentials, and data inputs appropriately.

13. Customer Responsibilities

Customers are responsible for:

  • determining what data is submitted to Stitch;
  • configuring integrations appropriately;
  • managing user access and permissions;
  • ensuring users are authorized to access Customer Data;
  • maintaining lawful notices, consents, and legal bases;
  • avoiding unnecessary sensitive information;
  • reviewing generated content before sharing it;
  • complying with privacy, security, employment, monitoring, and communications laws;
  • responding to privacy requests relating to Customer Data where the customer controls that data;
  • maintaining appropriate internal policies and procedures.

Stitch is not responsible for the privacy or security practices of customers, users, or third-party integrations outside Stitch’s control.

14. AI-Assisted Features and Automated Processing

Stitch may use AI-assisted systems to support incident workflows, including detection, investigation, summarization, communications, prioritization, and postmortem drafting.

AI-assisted features are intended to support human review and decision-making. They should not be used as the sole basis for decisions that have legal, employment, financial, security, or similarly significant effects without appropriate human oversight.

Customers and users are responsible for reviewing AI-generated outputs before relying on them, publishing them, or sharing them with customers, regulators, employees, or third parties.

Stitch may process inputs, outputs, feedback, and related metadata to provide, secure, maintain, and improve AI-assisted features, subject to applicable agreements and privacy laws.

[Insert details regarding whether AI providers act as subprocessors, whether data is retained by AI providers, and whether customer data is used for model training.]

15. International Data Transfers

Stitch may process and store personal information in countries other than the country where you are located. These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, Stitch uses appropriate safeguards for international transfers of personal information, which may include:

  • standard contractual clauses;
  • data processing agreements;
  • transfer impact assessments;
  • adequacy decisions;
  • contractual commitments;
  • technical and organizational safeguards.

Customers should review Stitch’s applicable Data Processing Agreement and subprocessor information for additional details about international transfers.

16. Subprocessors

Stitch may use subprocessors to help provide the services. Subprocessors may process personal information for purposes such as hosting, storage, infrastructure, analytics, security, customer support, email delivery, payment processing, AI functionality, and monitoring.

Stitch will use commercially reasonable efforts to ensure subprocessors are subject to appropriate contractual and security obligations.

[Insert link to Stitch’s subprocessor list.]

Where required by a customer agreement or Data Processing Agreement, Stitch will provide notice of material subprocessor changes and allow customers to object as set out in the applicable agreement.

17. Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • access personal information;
  • request correction of inaccurate information;
  • request deletion of personal information;
  • object to certain processing;
  • restrict certain processing;
  • request portability of personal information;
  • withdraw consent where processing is based on consent;
  • opt out of certain marketing communications;
  • opt out of certain sales, sharing, or targeted advertising;
  • limit the use of sensitive personal information;
  • appeal a privacy rights decision;
  • lodge a complaint with a data protection authority.

These rights may be subject to limitations, exceptions, identity verification, and applicable law.

To exercise privacy rights, contact us using the details in the “Contact Us” section below.

If your request relates to personal information controlled by a Stitch customer, we may direct you to that customer or assist the customer in responding, depending on the applicable law and contract.

18. EEA, UK, and Swiss Privacy Rights

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including rights to access, correct, delete, restrict, object to processing, and request portability of your personal information.

You may also have the right to lodge a complaint with your local data protection authority.

Where Stitch acts as a processor on behalf of a customer, the customer is generally the controller of Customer Data and is responsible for responding to data subject requests.

[Insert Stitch’s EU/UK representative details if required.]

[Insert Stitch’s Data Protection Officer details if applicable.]

19. California Privacy Notice

This section applies to California residents where the California Consumer Privacy Act, as amended, or similar California privacy laws apply.

19.1 Categories of Personal Information Collected

In the preceding 12 months, Stitch may have collected the following categories of personal information:

  • identifiers, such as name, email address, IP address, account ID, and device identifiers;
  • commercial information, such as subscription, billing, and transaction information;
  • internet or electronic network activity information, such as website usage, log data, and platform activity;
  • geolocation information, such as approximate location derived from IP address;
  • professional or employment-related information, such as job title, company, and work contact details;
  • audio, electronic, or visual information, such as support call recordings or screenshots, where applicable;
  • inferences, such as preferences, product interests, or likely business needs;
  • sensitive personal information, where submitted by customers or users or required for account security.

19.2 Sources of Personal Information

We may collect personal information from:

  • you;
  • your organization;
  • Stitch customers;
  • platform users;
  • integrations;
  • service providers;
  • business partners;
  • publicly available sources;
  • cookies and similar technologies.

19.3 Purposes for Collection and Use

We collect and use personal information for the purposes described in this Privacy Policy, including to provide Stitch, support customers, secure the platform, improve services, communicate with users, conduct marketing, comply with law, and operate our business.

19.4 Disclosure of Personal Information

We may disclose personal information to the categories of recipients described in this Privacy Policy, including service providers, subprocessors, customers, integration partners, professional advisors, authorities where required by law, and parties involved in business transfers.

19.5 Sale or Sharing of Personal Information

[Insert Stitch’s confirmed position.]

Suggested language if applicable:

Stitch does not sell personal information for money. Stitch may use cookies or similar technologies that could be considered “sharing” personal information for cross-context behavioral advertising under California law. California residents may opt out of such sharing through our cookie preferences tool, applicable opt-out links, or legally recognized browser-based opt-out signals.

Suggested language if not applicable:

Stitch does not sell personal information or share personal information for cross-context behavioral advertising as those terms are defined under California law.

19.6 Sensitive Personal Information

Stitch does not use or disclose sensitive personal information for purposes that would require a right to limit under California law, unless otherwise stated at the point of collection or permitted by law.

19.7 California Privacy Rights

California residents may have the right to:

  • know what personal information we collect, use, disclose, sell, or share;
  • access personal information;
  • delete personal information;
  • correct inaccurate personal information;
  • opt out of sale or sharing;
  • limit certain uses of sensitive personal information;
  • not be discriminated against for exercising privacy rights.

To exercise these rights, contact us using the details in the “Contact Us” section below.

[Insert “Do Not Sell or Share My Personal Information” link if applicable.]

20. South Africa POPIA Notice

If South Africa’s Protection of Personal Information Act applies, Stitch processes personal information in accordance with applicable POPIA requirements.

For purposes of POPIA, Stitch may act as a responsible party or operator depending on the context.

Stitch may process personal information for lawful purposes, including providing services, managing customer relationships, securing the platform, communicating with users, complying with legal obligations, and supporting business operations.

Data subjects may have rights to access, correct, or delete personal information, object to certain processing, and lodge a complaint with the Information Regulator.

Where Stitch acts as an operator on behalf of a customer, the customer is generally responsible for providing appropriate notices and responding to data subject requests relating to Customer Data.

[Insert Stitch’s South African Information Officer details if applicable.]

21. Other Regional Privacy Rights

Depending on where you live, you may have additional privacy rights under local laws. Stitch will respond to valid privacy requests in accordance with applicable law.

Where local laws conflict with this Privacy Policy, the applicable legal requirement will apply to the extent required.

22. Children’s Privacy

Stitch is intended for business and professional use. It is not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law.

If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

If you believe a child has provided personal information to Stitch, please contact us using the details below.

23. Employment and Recruitment Data

If you apply for a role at Stitch, we may collect information such as:

  • name;
  • contact details;
  • resume or CV;
  • employment history;
  • education history;
  • references;
  • portfolio or work samples;
  • interview notes;
  • assessment results;
  • background check information, where permitted by law.

We use recruitment information to evaluate applications, communicate with candidates, conduct interviews, make hiring decisions, and comply with legal obligations.

[Insert link to separate Candidate Privacy Notice if applicable.]

24. Third-Party Links and Services

Our website, blog, or platform may contain links to third-party websites, applications, services, or resources. Stitch is not responsible for the privacy practices, security, content, or policies of third parties.

Your use of third-party services is governed by their own terms and privacy policies.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we update this Privacy Policy, we will revise the “Last Updated” date above. Where required by law or where changes are material, we may provide additional notice, such as by email, in-product notification, or website notice.

Your continued use of Stitch after an updated Privacy Policy becomes effective means that you have reviewed the updated Privacy Policy, subject to applicable law.

26. Contact Us

If you have questions about this Privacy Policy or wish to exercise privacy rights, contact us at:

Stitch Privacy Team
Email: [privacy@stitch.example]
Address: [Insert Company Address]
Website: [Insert Website URL]

For data protection inquiries, contact:

Data Protection Officer: [Insert Name or “Not Applicable”]
Email: [Insert DPO Email]

For South Africa POPIA inquiries, contact:

Information Officer: [Insert Name]
Email: [Insert Information Officer Email]

For EU or UK representative inquiries, contact:

EU/UK Representative: [Insert Representative Details]

27. Additional Documents

This Privacy Policy may be supplemented by additional documents, including:

  • Terms of Service;
  • Data Processing Agreement;
  • Cookie Policy;
  • Subprocessor List;
  • Acceptable Use Policy;
  • Security Overview;
  • Service Level Agreement;
  • Candidate Privacy Notice;
  • Customer Agreement;
  • Product-Specific Privacy Notices.

If there is a conflict between this Privacy Policy and a signed agreement between Stitch and a customer, the signed agreement will control to the extent of the conflict.

Stitch reliability author