AI Command Center

Run every incident from one intelligent command surface.

Stitch turns alerts, deployments, customer impact, ownership, and communications into a focused response workspace powered by AI.

SEV-2 Command View Live

Payments API degradation

12 min

AI summary: authorization failures increased after deploy `pay-2841`; impact is isolated to card payments in EU.

18 alerts
4 owners
23 customers
  • Rollback recommended for latest payments deploy.
  • Customer update drafted and waiting for approval.
Command capabilities

A calmer way to see what is happening and what to do next.

The command center compresses incident noise into decisions: what changed, who owns it, who is affected, and what response step is next.

Signal clustering

Group alerts, deployments, logs, support spikes, and status changes into one incident view.

AI investigation briefs

Summarize likely causes, recent changes, affected services, and next best actions from live context.

Ownership routing

Route work to the right responders by service, region, customer impact, escalation policy, and severity.

Stakeholder updates

Draft internal, executive, status page, and customer updates using the current incident facts.

Workflow

From first alert to final postmortem.

Stitch keeps the full incident path in view, so teams can move without losing the evidence, decisions, and customer context that matter later.

Detect

Correlate noisy signals

Stitch brings monitoring, deploys, support tickets, and customer impact into a single command surface.

Understand

Summarize what changed

AI briefs expose likely causes, active hypotheses, owners, impacted services, and open questions.

Act

Coordinate the response

Create incident rooms, assign actions, trigger runbooks, draft updates, and track decisions.

Learn

Turn response into memory

Timelines, decisions, remediation, and postmortems become searchable operating context.

AI assist

AI that works from your operational context.

The AI Command Center does not replace responders. It keeps them oriented by turning scattered evidence into concise, reviewable response guidance.

  • Summaries cite the alerts, deploys, logs, and timeline entries they used.
  • Draft communications stay editable before anything is published.
  • Runbooks and escalation rules keep automation inside your policies.
AI incident brief

Likely root cause

Payment authorization failures correlate with deploy `pay-2841`, specifically the new issuer timeout branch. No database saturation detected.

Suggested action Rollback card-auth worker and monitor EU authorization success.
Customer update Drafted for affected accounts with current scope and next update time.
Ready to command incidents with context?

See how Stitch turns operational noise into response clarity.

Bring your monitoring, deployments, on-call, support, and customer impact into one AI-native command center.

Request a walkthrough